Who we are
Tradeor Limited ("Tradeor", "we") is the controller of the personal data described here. Company no. 15908442, registered office 6 Homer Street, London, W1H 4NT.
For privacy questions, write to us at our registered office or call +44 7501 914160.
What we collect
- Details you give us in our forms: name, email, phone, business name, property postcodes and your message.
- If you become a client: details of your properties, your tenants and the work we carry out.
- If you join our supplier panel: business details, insurance and accreditation information.
- With your consent only: analytics data about how you use this website.
Why we use it and our lawful basis
- To reply to your enquiry and prepare a quote — legitimate interests / steps before entering a contract.
- To deliver our services to landlords and manage contractors — performance of a contract.
- To meet our legal and regulatory obligations — legal obligation.
- To understand how our website is used — consent (you can withdraw it at any time).
Who we share it with
We share data only where needed to run our services: contractors carrying out work, our IT, email and hosting providers, our professional advisers, and authorities where the law requires it. We do not sell personal data.
How long we keep it
We keep personal data only for as long as we need it for the purpose it was collected, and for any longer period required to meet our legal, accounting or reporting obligations. Enquiries that don't lead to work are deleted once they are no longer needed.
Your rights
Under UK data protection law you can ask to access, correct or delete your data, object to or restrict how we use it, and ask for a copy to be transferred. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
See our cookie policy.